A complete redesign and North Star vision for Nokia's digital experience, a future-forward, self-serve platform with configurators, quoting, dashboards, and AI-powered tools, aligned to an evolving brand and built to scale for enterprise customers.
We set the strategic direction for Nokia's next-generation digital experience. Stakeholder and customer interviews, persona development, journey mapping, competitive analysis, and a UX assessment surfaced the key opportunities, then we shaped a clear, scalable North Star the whole business could align to.
Enterprise customers explore solutions, configure a facility, and get a recommended architecture, guided, personalized, and built to scale across Nokia's portfolio.
From a tailored technical proposal to an at-a-glance network dashboard, customers get clarity on devices, performance, and what needs attention.
Delivered as part of an engagement with PwC, with TONDO team members contributing UX, strategy, and digital-transformation expertise. TONDO does not claim direct ownership of the final implementation. All trademarks, brand names, and logos belong to their respective owners.