A data-driven reporting platform for Delta's airline agencies.
A complete redesign and replatform of Delta's Agency On-Demand Reporting (AODR) on Salesforce Lightning, giving Delta reps and airline agencies intuitive visualizations to track performance, spot opportunities, and make better decisions.
Turning dense reporting into clear decisions.
We rebuilt AODR from the ground up. Stakeholder and customer interviews, research synthesis, journey mapping, prototyping, and user testing shaped a reporting experience that surfaces earnings, performance, and corporate insight at a glance, for Delta reps and agencies alike.
Reporting, reimagined.
Earnings, performance, and goals come together in clear visualizations, so agencies can read their numbers and act on them without digging.
Every agency, at a glance.
Edge points, quarterly totals, and incentives are laid out so reps can quickly see where each agency stands and where the opportunities are.
UX & Product Design
Full-Stack Development
Digital Transformation
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Delivered as part of an engagement with PwC, with TONDO team members contributing UX, strategy, and digital-transformation expertise. TONDO does not claim direct ownership of the final implementation. All trademarks, brand names, and logos belong to their respective owners.